Based in Berlin, Zalando
is Europe's leading online fashion platform. With more than 70% of its traffic
now coming from mobile, the company has invested a lot in improving the quality
of its app to provide a good user experience. Investing in bridging the online
and the offline worlds, as well as providing a seamless cross-platform
experience, has had positive results on their user engagement and revenue. Using
features like A/B testing, the pre-launch report and the new release dashboard
from the Google Play Console, Zalando saw a 6% increase in installs and a 15%
increase in the users' lifetime value.
Watch Rushil Dave, Senior Product Specialist and Meritxell Rivera, Android
Developer discuss how the company has improved user experience and key revenue
and engagement metrics by investing in app quality for their Zalando
app.